General informations

After you have started the module, please call us the Service4CtS GmbH under the following number: +49-5527-9967020

With the request und acceptance for a „Remote Desktop Support“-session with our support team you assume the responsibility for any kind of changes on your STPrint-Software. Should you not be the owner of the related computer equipment, we would like to suggest you, to get the required permission from the competent IT-administrator.

Our support staff will do changes on your systems software, security setting or software from third parties only after your demand!

Before you apply or accept a remote support, we would like to suggest you to close all applications which could contain personal or secret information.

The Service4CtS GmbH and its stuff cannot be hold liable for problems or data loss which appear during a remote support session. Also we cannot guaranty that the problem can be solved because of the remote support session.